Sunshine Swim & Fitness Center
A Parent’s Guide to Successful Swim Lessons
Preparing for Swim Lessons
For many children feeling rushed or unprepared, coupled with a new environment; like the swimming pool can be stressful. Please be punctual. Swim classes begin promptly on the hour and every half hour. Your students will be greeted at the pool gate by their instructor. It is important that they are prepared by having their swim caps on/hair tied back, shoes and cover-ups removed, and goggles in hand.
In order for all participants to get the maximum out of each lesson we ask that after you drop off your swimmer(s) to step back, find a comfortable spot in our observation area, and let the instructors begin the lesson.
To avoid clutter, and possible incidents, around the pool entrance please hold onto your swimmers towels, shoes and clothing; you may use a locker in the locker room if available.
What if my swimmer cries?
Sometimes when children are unsure of their environment they will cry. If your child cries in class the best thing for you to do is support your child and their instructor by being patient and reassuring. It is not easy, as a parent, to step away if you feel your child is distressed but we ask that you find a comfortable seat, preferably not in direct sight of your child, and allow your child, the instructor, and the other students to bond. After the class is over encourage them for their effort and allow them to tell you about what they learned during class. Other things that may affect your child’s experience in the water would be; being hungry, thirsty, overly tired, or just waking up from a nap; please take these factors into consideration when scheduling your lessons.
Safety on the pool deck begins with sunscreen, hats for observers, and water to drink. If you don’t bring these supplies with you our registration office has these items available for purchase. In each class we stress the importance of being safe; especially walking around the pool deck. There is a no tolerance policy for; horseplay, swinging, hanging or climbing over the pool fence, running around the deck, in the observation area, bathrooms or locker room. Help us limit injuries caused by these activities by keeping a watchful eye on our children. Your safety is our first priority.
Parking at our Facility
During our summer session our parking lot will be very busy. Please be cautious and patient when finding a parking spot. There is no designated drop-off area at the facility entrance. We ask that you walk your children into Sunshine Swim Center. We also request you pick them up
poolside and not have them walk out of the facility alone. We have no way of monitoring the area outside of the facility.
How to Register
Online Registration- Register for your lessons here
When preparing for online registration:
1. Have first and second choice of session dates ready (Session Dates are listed below)
2. Have first and second choice desired time slots picked out (Time slots are available on the hour and half hour during each hour of operation. Time slots are available first come/first serve. )
3. Credit Card payment is required to complete online registration. Cash, Check or Home School Vouchers are accepted by our front desk staff during all office hours
4. A $25 Annual Registration Fee will be added to each participant for their first set of SSFC programs per a calendar year. This registration fee is charged one time annually, and allows you access to our open swim nights and member events.
5. When Completing Online Registration, you will have to sign off on our policies and procedures. Please make sure you read through and understand the policies before registering.
A reprocessing fee of $25.00 will be collected for checks that are returned due to insufficient funds. This payment in addition to the original payment will need to be made within 3 days of notification of Non Sufficient Funds. Students will not be allowed to participate until payment is made.
Refunds and Cancellations
There are no refunds for SSFC programs.
Group Lesson Make-ups/Cancellations:
If SSFC cancels a class for any reason (such as lightning or accident in the pool) a make-up time will be scheduled for any classes that are stopped prior to 15 minutes into the lesson. If SSFC cannot provide a makeup time, a credit will be issued to the member’s SSFC account. Partial credits will not be distributed for classes that exceeded the 15 minute mark. If a makeup time is provided, credits will not be issued.
Please do not assume class is cancelled if it is raining. Make ups will not be granted if you choose not to come to class. Rescheduling for missed classes is not available for group lessons.
Private Lesson Make-ups/Cancellations:
A minimum of 24 hours notification is required for a make-up class to be granted; same day cancelations will not be made up.
Class Transfers- Group Lessons/Programs
If your schedule changes and you need to transfer classes, (time/session) you may do so up to 72 hours before the first day of the session. A $15 transfer fee will be due at the time of transfer per a participant.
Questions and Concerns?
If you have any questions or concerns regarding your child there is a 5-minute transition period between the classes to briefly speak with their instructor. You may also bring your questions and concerns to the attention of the managers on deck; Sara Vaughn and Kim Amali, to be addressed at anytime.